Data Protection & Privacy

WinWinBD Privacy Policy — how safe is your data with us

Registering with WinWinBD means you'll be sharing some personal information with us. This page explains exactly how that data is stored, how it's used, and who can access it.

Updated: June 2026 Bengali (Bangladesh) SSL 256-bit Encrypted
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How We Protect Your Data

Six Core Pillars of Data Protection at WinWinBD

End-to-end encryption

Every transaction and piece of personal data you submit is encrypted with 256-bit SSL. No one can intercept it in transit — and it cannot be read in plain text even on WinWinBD's own servers.

No Data Shared with Third Parties

WinWinBD never sells your name, mobile number, or payment details. Your information is not shared with any external party except where required by law.

Secure data center

WinWinBD stores all data in ISO-certified data centers that meet international security standards, with 24/7 monitoring and automated backups in place.

Minimal Data Collection

We only collect the information needed to provide our services — nothing more. If you choose to delete your account, all associated data will be removed.

Biometric data stored locally

Fingerprint and Face ID on the WinWinBD app are stored solely on your device. This biometric data is never sent to our servers.

Regular security audits

WinWinBD's data security systems are regularly audited by independent cybersecurity experts to identify and address vulnerabilities.

1
What information we collect
Information collected during registration, gameplay, and payments

From the moment you create an account on WinWinBD, certain information is collected automatically with every bet placed. The details below explain exactly what data is collected and why.

Information collected at registration

  • Full Name — For account verification and KYC purposes
  • Mobile Number — For login, OTP, and payment verification
  • Date of Birth — To verify you are 18 or older
  • Password — Stored in hashed form, not readable in plain text

Information Collected During KYC Verification

  • Scanned copy of National ID or passport
  • Selfie with ID document
  • Mobile number used for deposits

Automatically collected information

Data TypePurposeRetention period
IP addressSecurity & Fraud Prevention90 days
Device InformationMultiple Account Detection1 year
Betting HistoryDispute resolution and bonus calculations5 years
Transaction RecordsFinancial Regulatory Obligations7 years
Login logsAccount Security30 Days

WinWinBD never collects or asks for your payment PIN or mobile banking password.

2
How Your Data Is Used
A clear purpose — nothing more

WinWinBD uses your data only for the purposes listed below — it will never be used for anything outside this scope.

  • Account Management: Login, password reset, and profile updates
  • Payment Processing: Confirming deposits and withdrawals
  • KYC verification: Age and identity verification, prevention of duplicate accounts
  • Customer Support: Troubleshooting and complaint resolution
  • Promotional communications: Bonus offers and promotions sent only with your consent
  • Security: Detecting and preventing fraud
  • Legal Obligation: Meeting regulatory requirements

To opt out of promotional SMS or notifications, go to the app settings or contact our support team.

3
Where and How Your Data Is Stored
Secure servers with regular backups

All WinWinBD user data is stored in internationally certified data centers. These servers operate in compliance with ISO 27001 security standards.

Storage Method

  • All sensitive data is stored in the database under AES-256 encryption
  • Passwords are stored using bcrypt hashing — they cannot be read by anyone in plain text.
  • Automatic daily backups are performed
  • Backups are stored encrypted at a separate location

Data Deletion Policy

If your account is closed or you submit a data deletion request, all personal data beyond what we are legally required to retain will be permanently deleted within 30 days. Transaction records are kept to meet financial regulatory requirements.

No WinWinBD employee can view your password or payment PIN — they are stored as hashes.

4
Data Sharing with Third Parties
When, Who, and Why

WinWinBD does not sell your data. However, certain information may be shared in the limited circumstances outlined below:

Third partiesData We ShareReason
Payment gateways (bKash, Nagad)Phone number, transaction amountTo process payments
KYC Verification PartnerNID scan, selfieFor identity verification
Cybersecurity AuditorAnonymized logsFor security audits
Law enforcement agenciesAs required by court orderLegal Obligations

Your information is never shared with any organization outside the cases listed above. Every third-party partner is contractually required to meet WinWinBD's privacy standards.

5
Cookies & Tracking Policy
Why each cookie is used

WinWinBD's website and app use cookies to enhance your experience. Cookies are small files stored in your browser.

You can delete optional cookies from your browser settings. Note that disabling essential cookies will prevent you from logging in.

6
Your privacy rights
Your rights and options

WinWinBD gives users meaningful control over their own data. The following rights are available to you:

Right to access

You may request to know what information we hold about you.

Right to Data Correction

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request the deletion of your data within the limits permitted by law.

Right to data portability

You may request a copy of the information we hold about you.

Right to restrict processing

You may request that your information not be used for specific purposes.

Marketing opt-out

You can opt out of promotional messages at any time.

To exercise these rights, email support@winwinbd.ws or reach out via the in-app support chat. WinWinBD will respond within 7 business days.

7
Minor's Privacy
Strictly prohibited for users under 18

WinWinBD is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we are notified that an account has been created by someone under 18, the account will be immediately closed, all data will be deleted, and any remaining balance will be refunded.

If you become aware of a minor using WinWinBD, please notify us at support@winwinbd.ws.

8
Changes to the Privacy Policy
You will be notified of any changes

WinWinBD reserves the right to update this Privacy Policy as needed. Users will be notified of any significant changes via SMS or in-app notification.

You can always check the "Last Updated" date at the top of this page to see when the policy was last revised. Continued use of WinWinBD after any changes will be considered acceptance of the updated policy.

9
Privacy-Related Contact
Have a question or complaint? Reach out to us directly

For any questions about our Privacy Policy, or to request a correction or deletion of your data, please reach out through the channels below:

Email address
support@winwinbd.ws
Live Chat
In-app 24/7 in Bangla

WinWinBD aims to respond to all privacy-related requests within 7 business days. Complex requests may take up to 30 days.

FAQs

Placing a cricket bet on WinWinBD is straightforward. Head to the Sports Betting section and select cricket. You'll see a list of ongoing and upcoming matches. Click on any match to view all available markets — including match winner, toss, first wicket, over/under runs, top run-scorer, and more. Tap on your preferred market to add it to your bet slip, then enter your stake amount in BDT. The screen will show your potential winnings before you confirm. Hit the "Confirm Bet" button to place your bet — the amount will be deducted from your account balance. With live betting, you can even place bets while the ball is in play, with odds updating every delivery. Once the match ends and the result is confirmed, any winnings are credited to your balance automatically.

To update personal information on WinWinBD, you'll need to contact support directly — this cannot be done on your own for security reasons. For a mobile number change, both your old and new numbers must be verified via OTP. A name change requires a copy of your updated National ID to ensure it matches your KYC records. The process typically takes 24–48 hours. It's best to have no active withdrawal requests on your account during an update — if there are any, wait for them to be processed first. Password changes, however, can be done on your own through Profile Settings in the app.
Safe & trusted

Your data is protected — join WinWinBD with confidence

You've read our Privacy Policy — now register. Start with a BDT 300 deposit via bKash and get a 200% bonus on your first deposit.

18+ · Your data is fully secure · Please gamble responsibly

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